If there is no message there is no communication.
A communication must convey some message. e.g., the contents of the letter or speech, order, instructions or the suggestions. Message is a Must:Ī message is the subject matter of communication. A person who speaks, writes or issues some instructions is the sender and the person for whom the communication is meant or who receives the message is the receiver or communicates. The sender is called communicator and the receiver of the message is known as communicate. It Involves at Least Two Persons:Ĭommunication involves at least two persons, a sender and a receiver. Characteristics Nature of Communication:įrom the analysis of above-mentioned definitions we get the following essential features of communication: 1. In the broadest sense, communication refers to the whole process of man’s life in relation to the group and includes exchange of information, a system of communicating, and a process by which meanings are exchanged among human beings. It includes proper understanding of the message, its acceptance and action on it. We can conclude from the above definitions that in business communication does not merely sending or receiving message. It involves a systematic and continuous process of telling, listening arid understanding.”-Louis A. “Communication is the sum of all the things one person does when he wants to create understanding in the mind of another. The following standard definitions will further help to understand the meaning and concept of communication in management. have to be exchanged among the managerial personnel and their subordinates operating at different levels of the organisation for the purpose of planning and executing the business policies.
In business management, ideas, objectives, orders appeals, observations, instructions, suggestions etc. In fact, communication is the process of conveying message from one person to another so that they are understood. It includes everything that may be used to convey meanings from one person to another, e.g., movement of lips or the wink of an eye or the wave of hands may convey more meaning than even written or spoken words. But communication does not mean merely written or oral messages. When you read a book, its author communicates to you. But if he speaks or writes in a language which is not understandable to his students, there is no communication. For instance, a teacher while delivering his lecture communicates to his students. There is a communication when you talk or listen to someone.